Privacy Policy

This policy explains what personal data Moxtak collects, why, and the choices you have. It applies to the Moxtak app and moxtak.com.

What we collect

• Account: your email address, handle, profile photo and confirmation that you are 18 or over.
• Identity checks (streamers): photos of your ID document and a selfie, used only to verify who you are.
• Payments: deposits, contributions, payouts and the payout details you give us (for example a bank account or Wise email). Card details are handled by our payment provider; we never see or store full card numbers.
• Activity: tasks you post or back, votes, chat messages, reports and streams you watch or host.
• Broadcasts: live video and audio from streamers, and recordings kept for moderation and disputes.
• Device: a push notification token, app version and basic technical logs used to keep the service working and secure.

How we use it

• To run your account, process payments, hold pots and pay out or refund them.
• To keep Moxtak safe: screening tasks, moderating streams, preventing fraud and enforcing our rules.
• To send you sign-in links and notifications about tasks and streams you take part in.
• To meet legal, tax and anti-money-laundering obligations.

We do not sell your personal data, and we do not use it for third-party advertising.

Who we share it with

We share data only with service providers that help us run Moxtak, under contracts that protect it:

• hosting and database (Supabase, Railway);
• live video (LiveKit);
• payments and payouts (PayHere, banks, Wise);
• email delivery (Resend) and push notifications (Google Firebase, Expo);
• automated task screening (Anthropic), which receives task text only.

We may also disclose data when the law requires it, or to protect someone from serious harm.

What other people can see

Your handle, profile photo, chat messages, the tasks you post and your live streams are visible to other users. Your email, ID documents, wallet balance and payout details are never shown to other users.

How long we keep it

• Account data is kept while your account is open.
• Stream recordings are kept for a limited period for moderation and disputes, then deleted.
• Payment and identity records are kept for as long as financial and anti-fraud laws require, even after an account closes.

Your choices and rights

• Edit your profile in the app at any time.
• Turn off notifications in your phone's settings.
• Ask us for a copy of your data, to correct it, or to delete your account, by emailing [email protected].

Security

Data is encrypted in transit, access is limited to staff who need it, and admin accounts require two-factor authentication. No system is perfectly secure, so please tell us right away if you think your account has been compromised.

Children

Moxtak is only for people 18 and over. If we learn that someone under 18 has an account, we close it.

Changes

If we change this policy in a significant way, we will tell you in the app before the change takes effect.

Contact

Privacy questions or requests: [email protected].